Gizmo Cafe Blog

We Like 'em Cheap and Easy - yet Stylish

 According to a study by J.D. Power and Associates price and style are the biggest factors that sell cell phones, not advanced features.

Is there something genetically ingrained about how we like our cell phones? Newer and better features like email and MMS messaging are growing in popularity, but despite the fact that people are using them, they're not the reason most people buy. A sweeping survey of 18,740 users was conducted in two waves, the first in October 2005 and then again in February 2006. Only 12% responded that they bought their current phone because of features.

Style of phone was the largest single factor in buying a cell phone as answered by 39% of the participants. Getting a free phone was the most important factor in 29% of responses. 16% of respondents said the plan offered through the phone dictated their choice.

Also, according to the survey regular use of MMS messaging is on the rise - up by 29% from the last such survey conducted by JD Powers and Associates. But even after the jump only about 6% of cell phone users actually use their MMS messaging. 19% of respondents said they use the camera phone regularly which is up from 14% in the last survey. Ease of use is cited as one of the most important factors in cell phone choice. People want to access any special service or feature offered by their phone in only two clicks or less.

So much for G3, Bluetooth and those other features we see sprawled across cell phone feature bullet points. Maybe they should all just say the same thing - cheap, dumb and easy.

Published Friday, August 11, 2006 2:14 PM by Wayde

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Bob said:

As more and more advanced features on phones become standard there are less ways for companies to distinguish between them.  Style becomes critical as it plays to consumers' emotions.  We all want to look our best and if we can distinguish ourself from the next person in the process even better.  Consider Motorola's Razr.  It wasn't any different from the next phone, but it sure did look cool.  Of course, now that the price has dropped so much everyone will have one and someone will have to come out with the next cool thing.  All that being said, the "Cheap, dumb, and easy" motto is marketing genius!
August 16, 2006 5:13 PM
 

xntrk said:

The next cool thing will probably be the iPhone. Yeah, I said it. We all know Apple is coming out with a communicator of some sort. I bank on it.

Like my buddy always said. "If I can dail out and I can receive a call, that's all good! Why do I need to text message someone from the beach down south to my best friend up in the mountains in a snow storm about what I just saw someone do?"  or something like that. haha. We, the consumer want too many privaleges these days and convenience is the selling point.
August 18, 2006 9:07 PM
 

Bob said:

I completely agree with you xntrk.  Convergence is the way of the future...at least that's what the corporations would have you believe.  That, and never doubt the power of the sacred "i".  Put an "i" in front of something and it's bound to sell.
September 1, 2006 1:45 AM
 

Gizmo Cafe Blog said:

The hype is in full swing over Apple’s iPhone with media and investors alike buying into it as the messiah...
January 10, 2007 2:38 PM

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About Wayde

Wayde’s super power is fixing electronics by smacking them. Fixing his way through college he repaired TVs - monitors, stereos and even a pinball machine. He was finally defeated by arch nemesis - Planned Obsolescence in issue #280 and now enjoys super-hero retirement as an editor and gadget blogger.