after many hours of research, I found a great company called VIATALK They offer a plan $199 a year for unlimited calling, just like sunrocket and they will give you in addition to the plan they offer you, up to 6 months free service , only if you were a sunrocket customer.

for example , if you sign up for their service for $199 a year and had been a customer of sunrocket and you had 4 months left on your sunrocket plan.. they will give you 4 months free

here is the link.. copy and paste this link in your browser

http://affiliatecenter.viatalk.com/idevaffiliate.php?id=5099

The actual domain was registered in 2005:

http://www.whois.net/whois_new.cgi?d=teleblend&tld=com

Also it shows the Admin contact as:

Administrative Contact:

     Fogg, Bill  bfogg@usacsp.com

     UnCommUn

     5 Bragdon Lane

     Kennebunk, Maine 04043

     United States

     2074679004    

usacsp.com Seems to be another phone company.

SunRocket customers are being turned over to another VoIP company, TeleBlend. In a press release (a PDF file that didn't reproduce too well), it says it will pick up SunRocket customers for the remainder of their annual contract at $12.95...

at 1:55pm I emailed Teleblend about their plans and rates other than the 12.95 offer to continue SR service until contract termnation.  My contract expired 14 July (how lucky is that?) so I would not have a service to continue.  I don't intend to go with them, but wanted to test their customer service and responsiveness since they are willing to do us all such a big favor and make thie generous offer to help us!

5pm now and still no reply.  Must be the big customer base they have from their first 24hrs being in business :-)

ViaTalk or Pocket8 seem likely candidates.  My SR still working inbound and outbound so I'm not stuck yet (and my contract expired too!).

Does anyone know how and if SunRocket customers can get a refund for the remaining unused months if they signed up for the annual contract and paid in full???

sorry about that, it's likely they're not giving refunds if they've got a substitute service for you to use. Contact Teleblend or Rocket8 depending which one has your area covered and ask them.

I feel for you guys, honestly. This has got to be the worst example of customer service in history. If Discovery Channel did a Top Ten Customer Service Disasters episode you guys would be on it being interviewed.

Just for kicks, let me point this out:

I signed up for Sunrocket on Nov. 10, 2006 -- paid $199 for 12 + 3 months, which would have been $13.27 per month. Along the way, I got $3/month for international calls, which we use to Sao Paulo. That's 100 minutes. After that, Sao Paulo calls were 3 cents per minute.

With the recent SunRocket demise, we got about 8.5 months for our $199, which puts us at $23.41 per month. That's STILL cheaper than Vonage Unlimited, even without considering how much we saved on Sao Paulo calls. (Vonage charges 6 cents per minute to Sao Paulo AND we wouldn't have had the first 100 minutes for free.)

So for those who got cut off, some fared worse than others. I'm glad this didn't happen to me near the beginning of my contract, and feel that I still got a pretty good deal all things considered.

call your bank or credit card company dispute the charge. I already did and went with Voip.com, I was month to month the bank also advised to cancel the account number and get the card reissued as to keep Sun Rocket or whoever unable to make any bad charges.  As It stand both business and home on my account. I have no service. I have to wait 5-7 business days or go with a company sunrocket reccomends.  I began haveing issues Sunday evening I called sun rocket and was told by the tech they were undergoing a major upgrade.  What a big lie. Gizmo is dead.  Gee made in China (another unrelated incident.

It seems to me that TeleBlend is NEW name of SunRocket. After neviagting TeleBlend.net ( http://www.myteleblend.net) I could not find a attactive offer for a new customer. Everything what SR offered in past, they are offering same. So, if you don;t switch to any other VOIP company and stay with SR, I believe, at one point, they will start charging $12.95/month. Its bad for new customers who just started few months or days ago with SR paying $200+ upfront, they are out of luck!! Only option they have trying despute the charge with their credit card company.... GOOD LUCK!!!

Been trying to sign up with ViaTalk for 3 days now ever since SR crapped on us.  VT is a black hole, No response to sign up, no response to email, #105 in telephone queue.  This is BS.  If I were them I'd be working night and day to sign up new subs.  They suck.

PingBack from http://voipspider.com/teleblend/looks-like-teleblendcom-is-real/

I'm a SunRocket customer and I still can make and receive calls. But I have already opted to go to Vonage. 2 months free, free activation and shipping of their equipment. I tried calling SunRocket earlier at their number 877-252-4549. no answer. Teleblend number on their site is 877-252-4548. Coincidence?

Hey guys, just a quick comment... its not Rocket8 or Pocket8, its a company called Packet8. :)

Thanks Tim.

The typo occured once in my main article and it lived again in my comment, I corrected it in the article. Sorry about the confusion.

Teleblend is sunrockets new company. If you visit teleblend.net, and try to get a service, you not be able to get service if you are not Sunrocket customer. It offers service to only Sunrocket customers.

Fraud of 20 Million Dollars.

I agree with Arif - TeleBlend is the new SunRocket.  Look at the spelling of their names' and the use of a capital letter in the middle.  Also, the TeleBlend website looks eerily similar to the SunRocket website.

Josh,

Thanks for the link to Viatalk, I just signed up.. I had 2 months left on my sunrocket, the agent was nice and gave me 3 free months in addition to the plan I signed up for....real cool. waved activation fee's, it seems like the customer service is great.  

http://affiliatecenter.viatalk.com/idevaffiliate.php?id=5099

That seems to be the impression I get too AJ.

But in this report the quote is:

"...Unified Communications Corp. through their Teleblend Service"

http://www.news-leader.com/apps/pbcs.dll/article?AID=/20070719/BREAKING03/70719029/-1/RSS

This comes from Sherwood Partners the company helping sort out SunRocket's liquidation. Perhaps it's both? I don't know. This story gets more intersting all the time.

I went with Teleblend for now.  They use the same equipment - and at only $15 initial charge it buys me time while I figure out if they can really deliver.  I'm skeptical as well. My phone works now, but I'm frankly not sure if it's using Teleblend or Sunrocket's corpse...

Questions:  

Does anyone have voicemail with Teleblend yet?

Are there forwarding options?

At the moment their website is a huge lost opportunity to provide comfort and information to new customers, and suicide for their call center.  If they can't update some HTML - how can they run a VOIP company?  

I'd like to consider going to Vonage or someone other than the "recommended" VOIP's but my tel # is non-transferrable with them but is with Packet8 or Teleblend. I need the old number for my business and along with paying for a year of service just got my business stationery all set up with the number. Teleblend is SunRocket in sheeps clothing, who's to say that they won't step out on us too!!!

Any ideas

Another crapped-on SunRocket customer here.  I plan on contacting both Teleblend and Packet8 and letting them know that I will NOT be joining either of their companies.  Most of SunRockets liquidated value has got to be their customer base who they are selling to these other companies... If everybody refused to switch over to who they now "recommend", imagine what would happen to the liquidated value of Sunrocket.    

There's little question that Teleblend is a going concern. Use the Wayback machine at www.archive.org to examine it's website going back to 2001.  Just another struggling VOIP company that through either contacts, ownership, midnight deal making or luck stumbled onto Sunrocket's demise.  We may never know.  Given the heated climate of the transfer/flame out - I can't believe they're not posting more information on their site.  

If someone gets voicemail up and running - let me know.  Thanks!

So after being down all week, my SunRocket account suddenly comes back up today and allows incoming/outgoing calls?!?!? And my account expires in ten days. At least I didn't get hammered too badly ;-)

I signed up for Att call vantage today for 19.95 (with discount for having my wireless with them). However I had to notify all my friends and businesses with my new number. Att could not get my number from sunrocket. My son advised me to cancel Att and go with Teleblend right now and once I have the number back, Att can get it from them. Complicated issue!! Now I am waiting to be able to ge voice mail back and also I can't make International calls. How long does it take???? I have treid to contact teleblend, but keep getting busy signals. Can anyone tell me how long it will take? Tahnks.

There's a risk of loosing your phone number if SunRocket doesn't release the number before they disappear. I've just singed with Teleblend just to keep my number. In the meantime I've contacted my local TV+Cable+Phone Co to ask Teleblend for the number. The telco told me that it'll take 30 days to port the number. Be aware. Total cost of this port number workaround $14.74

7 tips for you ex-SunRocketed

1) Change your billing credit card info to a Virtual Credit Card (such as Citi Virtual) where you can limit the amount.

2) Change your email to a SPAM resistant service. Who knows if they're going to sell this info to marketing agencies.

3) Forward the calls to your cell or other number. Perhaps the link between your gizmo and SunRocket will die sooner than the server that forwards the calls.

4) Find out what VOIP or land telco would give "guaranty" that they can port your number soon enough (teleblend?). Then you'll have time to shop around for phone service.

5) Listen to your voicemails online, login to your Member site at SunRocket.com, which still works and listen and delete your voicemails. You can also configure your voicemails to be sent to your email.

6) Ask for special extra deep discount prices to your TV or Land phone provider if you bundle TV+Phone+Cable/DSL, perhaps something has changed in the last year.

7) Don't throw away the Gizmo just yet, you can use it for the Christmas tree this year, or Teleblend would buy them for recycle since they can use the same unit.

Been with SR for a little over a year. Two months back they charged my CC for another year. They must have known at the time they were going *** up. Thanks SR! I am going to my card company and call it fraud! This Telebend thing just sounds fishy to me. Not sure what I will do.

I just signed up to teleblend mainly because it is just 13dollars a month. If they screw my 13bucks good luck. But I don't want to be judgmental and want to give them a chance. No voicemail yet. Will wait a week and see. If it is sunrocket incarnate, I believe in second chances and chances are they may have learned from their mistakes. Second is always the best sometimes. I may be wrong.

Well, I only got scammed out of 2 months, so the net2phone deal doesn't sound so great to me. However, if you lost a year...this might be an option for ya. See below.

http://web.net2phone.com/sunrocket/#offerdetails

Net2Phone® will honor up to twelve (12) months remaining on a qualifying SunRocket contract.

$19.95/month for continuing service after the promotional period (applicable taxes and surcharges extra)-- possibly translates to 29.99? There is an activation fee as well, and if you need another adapter, then $10.

This offer expires at 11:59 p.m. EST on August 3, 2007.

There are too many reasons not to go with Teleblend. For the simple fact that you don't even know the name that says enough.

Teleblend does not answer the phone.

I didn't officially swith to anyone, but my phone started working today. Able to make/receive calls. No VM at this point. Totally confused. If I do nothing, will I automatically get switched to Teleblend? Seems like they already have my info.

Maybe going with Teleblend is the thing to do.  I am going with them because at least the stepped in and said we can help.  If they are a real phone company maybe they have sustainability and they perhaps they really do know how to make profit.

And what number are you dialing if they aren't answering.  When i spoke to customer service they said international calling will be on sometime Monday and v-mail should be available sometime next week as well.  

$13 a month how bad can it be and they seem to be giving me service right now even though I haven't transferred yet but plan to today.

As a further FYI I just spoke to a rep in the call center for Teleblend and they are working on the phone system. Yes it was a pain and had to work at it but I did finally get someone.

I think if we all move to teleblend these people will work with the SR customers to form our own community for blogging.... Just my $13.... you can make your own choice obviously.

Of course a company is going to register a new URL to handle a new arm of the company.  What did people expect?  

And, winkwink nudgenudge, yes they probably are overwhelmed by the amount of customers signing up - even if it is just for one month.  Someone here even said it - if you haven't heard of them...  Well, they probably didn't have 200 overpaid employess just sitting in a call center waiting to answer calls and reply to emails.  I got these answers:  International will be up and running sometime Monday.  Voicemail will be later in the week.  When my current contract ends, the $12.95 will become $19.95.  I told them that they should put some sort of information regarding this on there website to avoid misinformation and, well, to be frank, the complete lack of information.  

I signed up for Teleblend and things were working for a few days, but now I'm not able to send or receive calls.  I can still change the forwarding settings on my Sunrocket account.  No response from them so far.  I'll give them a few days to see if they're for real.

Sign up with teleblend on firday night, my sr was still working so far still working but can't do anything on teleblend web site yet and now this morning there phone number is not working anymore.  Well maybe I lost $15 will se by the end of the week and call credit card for charge back.

mpingi, a sunrocket rival is offering special offers for exisiting sun rocket customers who can no longer access the sunrocket service because of the company failure. if you are a sunrocket customer, i suggest you check out their offers... check out http://www.1800-info.com/sunrocket/index2.php ive filled the form, waiting for them to get in touch with me...offers seem rather interesting!

I already did all the research, and after many hours of searching, I found a great company called VIATALK They offer a plan $199 a year for unlimited calling, just like sunrocket and they will give you in addition to the plan they offer you, up to 6 months free service , only if you were a sunrocket customer.

for example , if you sign up for their service for $199 a year and had been a customer of sunrocket and you had 4 months left on your sunrocket plan.. they will give you 4 months free

here is the link.. copy and paste this link in your browser

http://affiliatecenter.viatalk.com/idevaffiliate.php?id=5099

I recieved a long reply from Teleblend's customer service today, outlining what is working and what they are still working on. I posted the letter at http://www.voipspider.com if you are interested in reading the latest information from Teleblend.

Sunrocket what kind of suckers do you think we are! Its obvious that through some sort of deception Sunrocket is trying to pull the wool over our eyes. How stupid of them to think that the public will not catch on. Sunrocket and Teleblend is the same company. If you look at Sunrocket and Teleblend they both practically have the same customer service phone number with the difference in that the last digit for Teleblend is an 8. Seems to me that without a doubt Its one and the same and we must not allow them to defraud us. I believe this pseudo demise requires the attention of the Federal Trade Commission so they can perform a through investigation of Sunrocket's business dealings. Im a sunrocket customer and im blazing mad because I still have about 10 months left with my service agreement. And now they just want to walk away and expect me to be happy? For Christ sake they must be in dreamland! People wake up! This looks like a class action lawsuit in the works.Im sorry Sunrocket but im not buying your story.And I demand a complete refund of my remaining balance.Refunds for all entitled to their refund!

I just got screwed by SunRocket...

I love SunRocket. I paid $199 for one year plus one year free. I already had 17 months of Sunrocket. I missed it dearly. I signuped with Voip.com. It screwed me from the begining, first it sent me product ship (they created e-tracking number but ship it 5 days later), no phone number must wait 17 days. I cancel the contract. No, No, No Voip.

You SR clients get smart - i've been screwing with 8x8 and voip for a full week and after beening on hold approx. 120 minutes; i posted a note on the from door telling fedex all orders are refused - pls return.

then this am in 5 minutes, i transferred to teleblend - seamless and painless.

Don't let the other voip providers screw you over..

a happy posr SR user..

It's great preplanded Fraud of Sunrocket and Teleblend. Both are same.

boy am i screwed. after signing with teleblend everything with fine until aug 8 when sr rocket closed their doors. ten teleblend broke. first incoming calls broke on aug 7th then when sr closed on the 8yh - the outgoing calls broke which is when sr close. this tells me relebend was never operational. service is this area is !^%$#@ someone should step up and provide a good service, good price and decient service!!!!!!

all i know is packet8 cant be in bed with sun rocket because teleblend will not release any sunrockets customers numbers even though it is illegal?

i like myteleblend

Like father like son. SR's son is Teleblend. It is not as good as father SR but you can't get any cheaper anywhere. It still have problems but I believe it will be good for a long time. It is monthly charge so you have nothing to loose.

TELEBLEND IS A FRAUD

AFTER CANCELLING MY SERVICE WITH TELELBLEND; THEY STILL ARE STILL CHARGING MY ACCOUNT!  THEIR BILLING DEPT. DOES NOT TAKE CALLS; THEY ARE OWNED BY A COMPANY CALLED UNITED ACCESS SYSTEMS DBA/ USA TELEPHONE:  THE CONTACTS BELOW ARE DIRECT NUMBERS TO THEIR CORPORATE OFFICE IN MAINE.

Michael Carbonneau, 207-467-8350

ROB 207-467-8359

PAULA 207-467-8315

PAM HILL 207-467-8330

PingBack from http://isai.adultstoriesdirect.com/teleblend.html

Check it out! They are now taking new customers at $15.95 per month. Wow, that is an amazing deal. I am switching today.

I called the TeleBlend service to check before I signed up. My call was answered in less than 2 minutes. Not bad. I think they have really cleared things up. Go TeleBlend!