Frequently Asked Questions about iPod Problems
Diagnosing the most common problems with your iPod
If you're having problems with your iPod there are several things you can try before depression sets in. Nobody should feel they have to lose out on their music collection or that shipping off to Apple is the only option you have. There are ways you can fight back against the most common malaise of the iPod. The following are a few of the most common questions along with accompanying articles from our How To Guide list. The questions and answers are arranged in a Frequently Asked Questions format, otherwise known as FAQ.
My iPod won't start. Pressing buttons on the front results in no response from the device.
First, slide the hold switch across to the hold position and then back again. It's possible the hold switch is stuck. Next, try connecting it to a power source, such as the supplied power supply and AC adaptor. A good charge should leave your iPod fired up and ready to playback MP3s again.
If your iPod still hasn't started up, it's time to see if it'll mount onto your computer. Try setting it to Disk Mode [iPod disk mode] to mount. If you can get it to mount but nothing else, it's time to try the 5 Rs. Once you get to the point where you've completed the iPod Restore operation and it's still misbehaving, it's probably time to send it away to Apple's customer service support team.
My iPod won't mount. It doesn't appear in iTunes or on my computer as a storage device.
First ensure the iPod is connected to a high-powered USB 2.0 or FireWire port. Try reconnecting it to a different port and don't use a hub or chain connection. Slide the Hold switch on and off. If it's still not mounting try the iPod Disk Mode.
How can I move my music collection to my new computer?
It's easy to Restore Music From iPod.
How can I offload my iPod's music collection to my buddy's computer so he can get free music?
Your buddy should get a job.
How can I offload my iPod's music collection to a computer for legitimate purposes?
That's better! It's easy to move music to a computer that's normally hidden on your iPod.
I keep seeing a funny icon on my iPod's screen, what gives?
Identify the icon in our iPod Icons Explained [iPod Icons Explained] section.
On to More Frequently Asked Questions